Customer Service Representative-I (Escalations & Self-Pay) – PFS (Remote), Trinity Health
AI Summary: The role involves managing customer service activities related to billing inquiries in a hospital setting. Responsibilities include resolving customer complaints, setting up payment plans, and ensuring compliance with healthcare regulations. Candidates should have previous customer service experience, strong communication skills, and familiarity with revenue cycle processes. Bilingual skills in English and Spanish are desirable.
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