Remote Member Services Representative, TEKsystems
AI Summary: As a Member Services Representative, you will assist members with health plan inquiries, requiring empathy and attention to detail. Your primary responsibilities include responding to calls and digital inquiries about benefits and services, resolving concerns, documenting interactions, collaborating with departments, and meeting performance metrics. The position offers flexible shifts and requires candidates to be located in EST with availability from 8 AM to 8 PM, seven days a week. Applicants need 1-2 years of customer service experience, proficiency in Microsoft Office, and strong communication skills. The pay is $17.00/hr, with potential benefits for eligible employees, and the role is fully remote. The application deadline is July 12, 2025.
Salary and Benefits: $17/hr
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