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Human Centered Design / Customer Experience Lead, Hathiant

AI Summary: Seeking a Human Centered Design / Customer Experience Lead to enhance the Grants.gov platform for the U.S. Department of Health and Human Services. Responsibilities include integrating human-centered design methodologies, conducting customer research, facilitating ideation and testing, and optimizing customer journeys. Candidates should have experience in federal IT, UX research, and design best practices. A degree in IT or related field and 5 years of experience are preferred.

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