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Human Centered Design / Customer Experience Lead, Hathiant

AI Summary: Seeking a Lead for Human Centered Design and Customer Experience to enhance user engagement for the U.S. Department of Health and Human Services. Responsibilities include integrating human-centered design methodologies, conducting user research, and analyzing customer journeys. Candidates should have UX research skills and a background in federal IT programs. A degree in a related field and 5+ years of experience are preferred.

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